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Lüber

Lüber

Shop | Blog

It takes 237 muscles to fake an orgasm. But it only takes 15 to say: "it's called a clitoris and its right here"

Lüber

Shop | Blog

It takes 237 muscles to fake an orgasm. But it only takes 15 to say: "it's called a clitoris and its right here"

room Bristol, United Kingdom (Great Britain)

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Lüber is a Sex Supply Store which sells quality Sex Toys, Accessories, Props and Lingerie. The business started in 2016 when we finally had enough of buying Sex Toys online that were of poor quality, often ending up in the bin quicker than they were delivered. For this reason we only stock the best brands in the business and refuse to sell anything that we consider to be low quality.


All items are available for FREE DELIVERY and may be returned if you are unsatisfied with their quality.


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Delivery:

All items ordered before 3pm will be dispatched the same day. We will try to dispatch any orders made after after this time on the same but there is no guarantee. If they do not make it out the same day they will be sent the next working day.

All products are shipped discreetly in a brown box with absolutely no indication as to the contents. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbours. Goods are dispatched by the choice you select during checkout

FREE DELIVERY is available on all orders from Lüber. Items using this option will be sent by second class RoyalMail signed for and will take 5-7 working days to arrive. You may upgrade to a next day paid for service in checkout if you need your items sooner.

DELIVERY UPGRADE OPTIONS:

Royal Mail: If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us. Delivery takes 1-3 days depending on the service you select. Price depends on the weight of the items you have ordered but is stated clearly in your shopping basket.

DPD Courier: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us. Delivery takes 1-2 days depending on the service you select. Price depends on the weight of the items you have ordered but is stated clearly in your shopping basket.

DPD Saturday or Sunday: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us. Delivery will be made on the following Saturday or Sunday depending on the service you select. Price depends on the weight of the items you have ordered but is stated clearly in your shopping basket.

Returns:

Return or exchange an item - our 100% money back guarantee If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note: Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Our Returns address is Luber PO BOX 228 Hitchin Herts SG4 0WW. If you are unhappy with any of your purchases you may return them within 14 days. Items which are returned MUST be fully sealed, unworn and unused in all their original packaging. Return costs must be covered by you, we recommend sending items via a signed for services as funds will not be released until the item is received and checked at our warehouse.

Here is a copy of the returns form if you have misplaced yours: Returns


For the goods to be returned if they are not broken the following terms have to be met:

1. The goods must be unused.

2. The goods must be returned in original condition & packaging.

3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.

4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.

5. The goods must be received back within 14 days from the day you received your order.

6. Lingerie and items of clothing are non-refundable and non-exchangeable.

7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.

Faulty Items:

In the unusual event that you receive a faulty item please email us via the 'contact vendor' button within Kinky Panda and we will send you a FREEPOST address to return your item for a replacement. If the item received at the premises is found to have no fault it will be returned to you at your own cost and no replacement / refund will be available.

Questions, Complaints or Concerns:

Please contact us via the Kinky Panda 'Contact Vendor' function if you would like to speak with us pre or post delivery. We are on hand to help with any queries during regular working hours and aim to respond to all emails within 2 working days.

What We Do With Your Information:

We use the information collected from you to process and dispatch the items you order from our store. We use your email address to send you delivery details and your address to post your items. This information is held on a secure server for up to 4 years but we do not use or share any of your information.

Lingerie Sizing Charts


Women's Lingerie

Women's lingerie size chart


Men's Lingerie

Men's lingerie size chart


Women's Passion Collection

Women's lingerie passion collection size chart


Men's Passion Collection

Men's lingerie passion collection size chart


Women's Cotelli Collection

Women's lingerie cotelli collection size chart